Terms of Service

Last Updated: 12 March 2026 3:11 PM

These Terms of Service ("Terms") govern your use of BlinkDesk (“Service”), operated by BlinkDesk (“Company”, “we”, “our”, or “us”). By accessing or using BlinkDesk, you agree to these Terms. If you do not agree, you must not use the Service.

1. Description of Service

BlinkDesk provides automation tools that help hotels and resorts manage guest communication on WhatsApp.

The Service enables businesses to:

BlinkDesk operates as a communication automation layer and does not act as a booking platform or payment processor.

2. Eligibility

To use BlinkDesk, you must:

You are responsible for ensuring your use complies with applicable laws and regulations.

3. Account Registration

To access the Service, you may be required to create an account.

You agree to:

You are responsible for all activity that occurs under your account.

4. Use of WhatsApp and Third-Party Platforms

BlinkDesk integrates with WhatsApp to enable automated communication.

By using BlinkDesk, you acknowledge:

We may update or modify integrations if required by third-party platform policies.

5. Acceptable Use

You agree not to use BlinkDesk to:

BlinkDesk reserves the right to suspend accounts that violate these rules.

6. Customer Data

When using BlinkDesk, you may collect and process guest information such as:

You are responsible for:

BlinkDesk processes this data only to provide the Service. We do not sell guest data.

7. Service Availability

We strive to maintain reliable service but cannot guarantee uninterrupted availability.

BlinkDesk may experience downtime due to:

We may modify or update features at any time.

8. Payments and Subscription

If you purchase a paid plan:

Pricing may change in the future, but existing customers will be notified in advance.

9. Intellectual Property

All rights to the BlinkDesk platform, including software, branding, and content, remain the property of BlinkDesk.

You may not:

You retain ownership of the content you send through the platform.

10. Limitation of Liability

BlinkDesk provides the Service “as is” without warranties of any kind.

To the maximum extent permitted by law, BlinkDesk is not liable for:

Our total liability will not exceed the amount paid for the Service during the previous 12 months.

11. Termination

You may stop using BlinkDesk at any time.

We may suspend or terminate accounts that:

Upon termination, access to the Service will be revoked.

12. Changes to Terms

We may update these Terms from time to time.

If changes are significant, we will notify users through the website or service. Continued use of BlinkDesk after updates constitutes acceptance of the new Terms.

13. Governing Law

These Terms are governed by the laws of India. Any disputes will be resolved in the courts located in Mumbai, Maharashtra..

14. Contact Information

If you have questions regarding these Terms, contact:

Website: https://blinkdesk.in